Interpersonal Skills – Clear communication skills make a huge difference in your career and private life, people without good communication skills are at a great disadvantage to their colleagues.

With good interpersonal skills, ease of interaction becomes second nature. How do YOU feel when someone really ’gets’ what you are trying to say to them? It makes sense in business and personal life to gain these skills for yourself.

Ø Communication – what makes a great communicator - how can you gain these skills for yourself?

Ø Non verbal language, seeing beyond their words - what are they REALLY thinking

Ø Rapport building skills - how to get people on your side

Ø Negotiation techniques

Ø Speaking techniques so people really hear and understand what you are saying to them

Ø Active listening skills to win a contract or seal a deal or create a date.

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